Complaints and Appeals
Submit a formal complaint or appeal about any aspect of our services.
About This Form
This form should be used to make a formal complaint or appeal about any aspect of the services provided to you by us, or about our staff, another learner, or a third-party providing services on our behalf.
You may also use this form to dispute an assessment decision (assessment appeal).
Please include as much information as possible about your complaint or appeal as this will help us to resolve it more efficiently.
What You Can Submit
Complaint
About services, staff, other learners, or third-party providers.
Appeal
Dispute an assessment decision or academic outcome.
Complaints and Appeals Form
Complete all required fields below. Attach any supporting evidence via email after submission.